[Résolu]PC Windows 10 refus mise à jour Mbam premium impossible

[mwonex]

Bonjour,

La mise à jour de Malwarebytes ne se fait pas, indication :"impossible de se connecter", pourtant le service mbam est sur automatique.
Après 3 redémarrage intempestifs, je tente le démarrage de mbam (depuis exécutable), mais ça ne fonctionne pas: refus.
l'icône a disparu du systray.

Faut-il le supprimer et réinstaller c'est la question?

J'ai lu les indications données par Malekal.com à ce sujet.

J'ai aussi téléchargé et exécuté "AVCertClean" proposé par le site pour nettoyage de malveillants, mais je n'y crois pas trop et c'est très long et je ne vois rien venir? Ici log de services Mbam:

Capture-services mbam n'a pas pu démarrer.PNG (17 Kio) Vu 3765 fois

J'essaie de réinstaller par dessus peut-être?

Résolu par réinstallation sans désinstaller (par dessus donc)
C'est la première fois que ça arrive avec Malwarebytes?
P.S. par curiosité voici le log retrouvé dans %temp% suite à cette erreur avant réinstallation:

===== Install started 2022-04-20 10:08:28 (UTC +0200) =====
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp:217: This is an OFFLINE installer build.
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp:244: MBSetup version 4.5.8.280 (MBAM-C)
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp:260: 64 Bit Processor. 32 Bit Process. Windows Booted Normally.
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp:292: Parsing Command Line: /VERYSILENT /NOCLOSEAPPLICATIONS /NORESTARTAPPLICATIONS /NORESTART /SP- /SUPPRESSMSGBOXES
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp Unexpected command line option: /NOCLOSEAPPLICATIONS
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp Unexpected command line option: /NORESTARTAPPLICATIONS
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp Unexpected command line option: /SP-
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp Unexpected command line option: /SUPPRESSMSGBOXES
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp:323: Supported language is: fr
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp processMachine: 14c, nativeMachine:8664
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp affiliate_name: , affiliate_id: , start trial: 0
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp Filename UUID:
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp Checking BG for Chrome:
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp Checking BG for Edge:
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp BrowserGuard extension key for Edge already exists.
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp Checking BG for Firefox:
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp BrowserGuard ext for Firefox already exists.
2022-04-20 10:08:28 (UTC +0200) d:\jenkins\workspace\n_sucommon\src\sucommon\installedproducts.cpp:50: Found Malwarebytes version 4.5.7.186 installed as {35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1 (64)
2022-04-20 10:08:32 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp Running setup from: C:\PatchMyPCUpdates\Malwarebytes 4.5.8.exe
2022-04-20 10:08:33 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp Did not find any IFEO registry keys
2022-04-20 10:08:33 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbsetup.cpp All installation pre-checks passed
2022-04-20 10:09:22 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\installerservicefactory.cpp:152: Extracted installer service
2022-04-20 10:09:22 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\installerservicefactory.cpp:346: Created service MBAMInstallerService
2022-04-20 10:09:22 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\installerservicefactory.cpp:558: Did not find proxy settings
2022-04-20 10:09:25 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\installerservicefactory.cpp:941: Success starting MBAMInstallerService
2022-04-20 10:09:25 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbutils.cpp Waiting for InstallerService to start...
2022-04-20 10:09:27 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbutils.cpp Waiting for InstallerService to stop...
2022-04-20 10:11:13 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\installerservicefactory.cpp MBAMInstallerService appears to be stopped
2022-04-20 10:11:13 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbutils.cpp InstallerService has stopped
2022-04-20 10:11:13 (UTC +0200) d:\jenkins\workspace\a_mb4_mbsetup\src\mbsetup\mbutils.cpp Installer service has completed

Le suivant est bien différent